Before any work is done on your vehicle, Bruce’s staff will do a thorough damage assessment and examine the critical safety systems of your vehicle. After everything has been inspected, we explain which areas of your vehicle require repair, and answer any questions you may have about the repair process.
You are given a printed copy of the estimate which details the repair.
Bruce's will pick up your vehicle... repair it using original manufacture's parts, Then it's washed, vacuumed, sanitized and delivered it back to your doorstep - Compliments of Bruce's.
Bruce’s works with all insurance companies. If needed, we will negotiate with those agents to guarantee the repairs meet your standards.
You will never pay more than your deductible at Bruce’s
At Bruce's Super Body Shops, we wash your vehicle before we begin the work. It helps us see problems and solve them as we do our work.
Bruce’s handles it all! From all-wheel alignment and frame straightening to returning your vehicle to manufacturer’s specs.
Our equipped is up-to-date including low heat welding which is crucial for vehicles younger than 10 years. It’s new technology — which many other shops cannot afford.
We begin by removing original layers of paint, dents are taken out and the vehicle body is prepared for refinishing. The repair area is cleaned again and sanded. Where needed thin coats of body filler may be used. This is typically done in two applications to ensure a perfectly clean and smooth surface.
Any bare sheet metal is covered with a two-component primer to protect against corrosion.
Preparations start by applying the color coat. The vehicle is covered to protect it from overspray. A primer surface is then applied to seal the substrate and guarantee good adhesion of paint. After the surface hardens, it is sanded (and cleaned again).
From here it’s into our BlowTherm Downdraft Paint booth.
It assures the safety of our workers and the environment by capturing any overspray of paint. It also eliminates dust particles and other impurities from the new paint surface.
It also allows us to turn repairs around faster, so you get your car back quicker.
The paint is mixed using DuPont’s Acquire RX. This technology and Bruce’s color matching technique assures you of an original factory color with seamless color from the repaired area to areas not injured.
The color coat is applied in a spray booth.
Finally, a clear coat is applied to ensure the gloss and texture of the repaired areas is identical in every way to the original finish. The clear coat also provides protection against fading, and it guarantees that your vehicle will keep its beautiful color for many miles.
Then it’s time to put it in the oven. Once sealed in the BlowTherm, the temperature climbs to 200 degrees in less than four minutes – giving you a baked-on factory finish.
Once complete, we then wash your car a second time.
Delivery of your repaired vehicle comes with an opportunity to inspect our work before you leave Bruce’s. We want to answer all your questions. We’re so sure you’re going to love our job we guarantee our work for as long as you own your vehicle.
At Bruce's Super Body Shops, you’re the customer, not the insurance company
If we need to play consumer advocate—it’s a role we welcome. Because we warranty your repairs for LIFE, (as long as you own the vehicle) it’s important for us to do the job correctly. Your safety and satisfaction is our goal.
You can relax and know that Bruce’s has returned your car back to its precrash condition using the manufacturer’s specs. Even if that means challenging the insurance company if they advocate the use of ill-fitting, non-OEM parts. They might be cheaper but yield inferior repairs.
It doesn’t cost more; you just get more at Bruce’s
Virginia law is very specific in protecting your right to choose the repair facility of your choice. It is illegal for an insurance company to badger, intimate or discourages you from taking your vehicle to the body shop of your choice. A copy of this law is located in the menu above.
Bruce's Super Body Shops works with all insurance companies- Here is a sampling:
- State Farm
- Progressive
- Elephant
- AllState
- VA Farm Bureau
- USAA
- MetLife
- Liberty Mutual